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Quality management system project
Böhm, Libor ; Nosek, Aleš (referee) ; Fiala, Alois (advisor)
This master‘s thesis deals with the analysis of the management system according to the international standard ISO 9001. It gives an explanation of the meaning of the particular standards in the area of quality management and defines the key areas in the management system of the industrial company. The practical part of the thesis is a review of the management system at Meva, identification of the deficiencies and proposal for their elimination using the QFD and FMEA methods.
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Quality management system project
Böhm, Libor ; Nosek, Aleš (referee) ; Fiala, Alois (advisor)
This master‘s thesis deals with the analysis of the management system according to the international standard ISO 9001. It gives an explanation of the meaning of the particular standards in the area of quality management and defines the key areas in the management system of the industrial company. The practical part of the thesis is a review of the management system at Meva, identification of the deficiencies and proposal for their elimination using the QFD and FMEA methods.
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DB Schenker Rail a jeho logistické řešení ušité na míru zákazníkům v relaci nákladních železničních přeprav mezi Evropou a Asií
Rajnoch, Jan ; Jirsák, Petr (advisor) ; Vinš, Marek (referee)
For the centuries, the old Silk routes in hinterland Eurasia were connecting the Eastern and Western empires and served as a channel for exchange of goods and ideas between the two different worlds. Over the past decades, the international trade between Europe and Asia has rapidly increased and reflected more than 10 million TEU transported by container ships annually. As far as the silk, spice and other traditional goods have been gradually replaced by laptops, tablets and car components, the new transport solutions have been tested to meet the altering nature of logistic demands. Nowadays, the company DB Schenker Rail is the European leader in the rail freight market and needs to sustain the leading position. However, DB Schenker Rail attempts to be not only the best choice on European rail, but further with the first pioneer back and forth rail freight activities between Europe and Asia tries to capitalize on the new business opportunities. On that account the company has raised the question: What are the rail freight customer needs today and what he will need tomorrow in relation to the logistic processes between Europe and Asia? As a result, several customer tailored logistic solutions have been described to meet the altering nature of rail freight demands.
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Customer requirements collection and definition methods - case study
Skokanová, Jana ; Oškrdal, Václav (advisor) ; Klas, Jan (referee)
This case study is a practical example how to gather customer requirements with regard to information system innovation (which is shown on a real company example). The study target is to introduce readers to the issue of customer requirements, get them familiar with the requirements types and forms in which the requirements could be kept and finally to introduce methods for requirements collection. All this is demonstrated on an example of one real company; the requirements for an information system innovation have been collected based on selected collection methods, the gathered information was further processed and a requirement catalogue established which is the main contribution of this work to the company.
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